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Core Knowledge and Skills Requirements

Knowledge

Health and safety – Understand health and safety legislation, codes of practice and safe working practices.

Core plumbing systems – Understand selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems

Electrical components and control systems – Understand installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems.

Plumbing science and processes – Understand scientific plumbing, domestic heating and mechanical principles.

Principles of environmental technology systems – Understand the principles of domestic mechanical environmental technology systems.

Principles of fossil fuels – Understand the principles of fuel combustion, ventilation and fluing arrangements within a domestic environment.

Customer service – Understand the principles of high quality customer service and establishing the needs of others (colleagues, customers and other stakeholders). Respect the working environment including customer’s properties.

Communication – Understand different communication methods, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations.

Skills

Safe working – Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices.

Core plumbing system techniques – Apply selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems.

Electrical components and control systems techniques – Apply installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems.

Supervisory skills – Take responsibility for own work and safety and welfare of others Oversee and organise the programme of work and work environment Carry out work and manage resources in an environmentally friendly manner.

Options

In addition to the core skills and knowledge requirements, Plumbing and Domestic Heating Technicians must choose to undertake one of the following specialisms:

Option 1 (Fossil Fuel – Natural Gas)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic downstream natural gas pipework systems and appliances.

Select, install, test, commission, service and maintain domestic downstream natural gas pipework systems and appliances.

Option 2 (Fossil Fuel – Oil)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic oil storage, pipework and appliances.

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic oil storage, pipework and appliances

Option 3 (Fossil Fuel – Solid Fuel)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic solid mineral fuel, wood burning and biomass appliances.

Select, install, test, commission, service and maintain domestic solid mineral fuel, wood burning and biomass appliances.

Option 4 (Environmental Technologies)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on solar thermal, heat pumps and water recycling systems.

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on solar thermal, heat pumps and water recycling systems.

Behaviours

Honesty and Integrity – Develop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic mannerDevelop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner

Dependable and responsible – Show conscientiousness through being punctual, reliable and professional. Take responsibility for own judgements and actions. Aware of the limits of their own competence.

Enthusiasm and positive attitude – Demonstrate drive and energy in fulfilling requirements of role.

Quality focus –Be quality focussed in work and in personal standards.

Willingness to learn – Identify own development needs and take action to meet those needs. Keep up-to-date with best practice. Maintain and enhance competence.

Work with others – Work effectively and collaborate with colleagues, other trades, clients, suppliers and the public.

Sustainable working – Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors

The selection process will include an Initial Assessment and an interview, during which the apprentices suitability, commitment and interest for the programme will be determined. Apprentices will also need the following: GCSE A-E /initial assessment entry 3 and above /working in industry/ interview & skill scan.

Employers will need to demonstrate that they have the necessary Health and Safety arrangements in place to satisfy legislative requirements, and that they are able to provide apprentices with the full range of work to successfully complete the Apprenticeship Standard.

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On-programme (Typically 48 months)

  • Training to develop the occupation standard’s knowledge, skills and behaviours.
  • English and maths attainment

End Point Assessment Gateway 

The employer in consultation with the training provider will make the judgement as to whether the apprentice is ready for end point assessment through the achievement of the following;

  • Level 3 Plumbing and Domestic Heating Qualification
  • Level 2 Maths
  • Level 2 English

On conclusion that the assessment gateway requirements have been achieved, the apprentice will be able to proceed to the end-point assessment stage of the apprenticeship. It is expected that apprentices will complete the assessment gateway requirements within three months of their planned apprenticeship completion.

End Point Assessment

The following areas will be assessed within the end-point assessment.

  • Health and safety systems
  • Plumbing and Heating Science, processes
  • Environmental and energy efficient working practices
  • Meet work and project plans and meeting customer expectations
  • Plumbing and Heating Systems
  • Assessment method 1: Knowledge Assessment has two components: Multiple Choice Test and Design project.
  • Assessment Method 2: Practical Skills Assessment has two components: the Practical Installation Test and the Practical Application Test.

  • There is no cost to the apprentice.
  • If you are an employer with over 50 employees or, are employing an apprentice over the age of 19 (without a EHCP) you will be required to pay 5% contribution towards the cost of the apprenticeship Training.
  • If you are a levy paying company then you will pay for the training from your levy account.
  • Grants are available for eligible employers. For further information please visit the CITB website.

Course Information


Cost: No cost to the apprentice. An employer contribution may be required. Adults may be eligible for FREE tuition.

Duration: Typically 46 months plus EPA

Mandatory Entry Requirements: See Mandatory Entry Requirements

Funding: See Grants and Funding


How to Apply

Call 01922 663600 for course dates.

Upcoming Start Dates


No future start dates:

Further Training


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