Have any questions? 01922 663600 info@constructioncollege.co.uk


Leading People

  • Understand different leadership styles and the benefits of coaching to support people and improve performance
  • Understand organisational cultures, equality, diversity and inclusion

Managing People

  • Understand people and team management models, including team dynamics and motivation techniques
  • Understand HR systems and legal requirements, and performance management techniques including setting goals and objectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour

Building Relationships

  • Understand approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict
  • Know how to facilitate cross team working to support delivery of organisational objectives


  • Understand different forms of communication and their application. Know how to chair meetings, hold challenging conversations, provide constructive feedback and understand how to raise concerns

Operational Management

  • Understand how organisational strategy is developed
  • Know how to implement operational/team plans and manage resources and approaches to managing change within the team
  • Understand data management, and the use of different technologies in business

Project Management

  • Understand the project life cycle and roles
  • Know how to deliver a project including: managing resources, identifying risks and issues, using relevant project management tools


  • Understand organisational governance and compliance, and how to deliver Value for Money
  • Know how to monitor budgets to ensure efficiencies and that costs do not overrun

Awareness of Self

  • Know how to be self-aware and understand unconscious bias and inclusivity
  • Understand learning styles, feedback mechanisms and how to use emotional intelligence

Management of Self

  • Understand time management techniques and tools, and how to prioritise activities and approaches to planning

Decision Making

  • Understand problem solving and decision making techniques, and how to analyse data to support decision making


Leading People

  • Able to communicate organisation strategy and team purpose, and adapt style to suit the audience
  • Support the development of the team and people through coaching, role modelling values and behaviours, and managing change effectively

Managing People

  • Able to build a high-performing team by supporting and developing individuals, and motivating them to achieve
  • Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback

Building Relationships

  • Building trust with and across the team, using effective negotiation and influencing skills, and managing any conflicts
  • Able to input to discussions and provide feedback (to team and more widely), and identify and share good practice across teams
  • Building relationships with customers and managing these effectively


  • Able to communicate effectively (verbal, written, digital), chair meetings and present to team and management
  • Use of active listening and provision of constructive feedback

Operational Management

  • Able to communicate organisational strategy and deliver against operational plans, translating goals into deliverable actions for the team, and monitoring outcomes. Able to adapt to change, identifying challenges and solutions
  • Ability to organise, prioritise and allocate work, and effectively use resources. Able to collate and analyse data, and create reports

Project Management

  • Able to organise, manage resources and risk, and monitor progress to deliver against the project plan
  • Ability to use relevant project management tools, and take corrective action to ensure successful project delivery


  • Applying organisational governance and compliance requirements to ensure effective budget controls


  • Able to reflect on own performance, seek feedback, understand why things happen, and make timely changes by applying learning from feedback received

Management of Self

  • Able to create an effective personal development plan, and use time management techniques to manage workload and pressure

Decision Making

  • Use of effective problem solving techniques to make decisions relating to delivery using information from the team and others, and able to escalate issues when required


Takes responsibility

  • Drive to achieve in all aspects of work. Demonstrates resilience and accountability
  • Determination when managing difficult situations


  • Open, approachable, authentic, and able to build trust with others
  • Seeks views of others


  • Flexible to the needs of the organisation
  • Is creative, innovative and enterprising when seeking solutions to business needs
  • Positive and adaptable, responds well to feedback and need for change


  • Sets an example, and is fair, consistent and impartial
  • Open and honest
  • Operates within organisational values

Apprentices will be required to have or achieve level 1 England and Maths and to have taken level 2 English and Maths tests prior to the completion of their Apprenticeship.

All apprenticeship candidates will undertake a basic Initial Assessment and an interview during which suitability, commitment and interest for the programme will be determined.

Contact us for more details

On-programme (typically 15 – 18 months)

Training to develop the occupation standard’s knowledge, skills and behaviours.

Assessment Overview

The Independent Assessor will review the evidence for each apprentice and grade the apprentice on the following
scale: fail/pass/merit/distinction.

End Point Assessment Gateway

The line manager (employer) will make the decision as to when the apprentice is ready, based on their being competent and performing in their role. This decision will be supported by input from the training provider. Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to the end point assessment.

End Point Assessment (typically 3 months following gateway)

Assessment Method 1: Knowledge Test using scenarios and questions (30%)

Assessment Method 2: Structured competency based interview (30%)

Assessment Method 3: Assessment of portfolio of evidence (20%)

Assessment Method 4: Professional discussion (20%)

  • There is no cost to the apprentice.
  • If you are an employer with over 50 employees or, are employing an apprentice over the age of 19 (without a EHCP) you will be required to pay 5% contribution towards the cost of the apprenticeship Training.
  • If you are a levy paying company then you will pay for the training from your levy account.
  • Grants are available for eligible employers. For further information please visit the CITB website.

Course Information

Cost: No cost to the apprentice. An employer contribution may be required. Adults may be eligible for FREE tuition. (No VAT charged)

Duration: Typically 15-18 months plus EPA

Mandatory Entry Requirements: See Mandatory Entry Requirements

Funding: See Grants and Funding

How to Apply

Call 01922 663600 for course dates.

Upcoming Start Dates

No future start dates:

Further Training

Contact us for more details